Refugees from all over the world are being supported to build their lives in the UK with the support of the first Eddie Byers Scholarships.

"It's probably the best English UK training course I've ever been on," says Steve Oliver.

How do you respond to enquiries about students who use wheelchairs? What counts as a "reasonable adaptation" to your centre? And how do you deal with students who turn out to have previously undiagnosed learning difficulties?

A project supporting refugees' reading skills is the fourth recipient of the Eddie Byers Fund Awards for 2017.

Getting ideas and guidance on helping students with additional needs in English language centres can be difficult.